This privacy notice discloses the privacy practices for www.freshpark.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
All Freshpark product dealers must maintain a storefront for retail sales and must maintain regular business hours. Any Freshpark product dealer must carry, display and sell Freshpark product inventory to qualify as an active dealer.
Dealers will carry general liability insurance and have proof of insurance sent to Freshpark by their insurance agent.
Pricing and MSRP
Freshpark sets a Manufacturers Suggested Retail Price, MSRP, for all its regularly available products. The MSRP for each product can be found on any Freshpark order form for each product, on the web at www.freshpark.com, or by calling Freshpark directly at 714.369.2495. Pricing for Freshpark products are subject to change without notice.
Territories and Exclusivities
Freshpark does not regularly offer exclusives or protected territories to retailers. Exceptions are at the sole discretion of Freshpark.
All Internet sales of Freshpark products are strictly governed and at the sole discretion of Freshpark. Auction sales of Freshpark products are prohibited except in cases strictly authorized by Freshpark.
Freshpark accepts Visa, MasterCard, Discover, and American Express for all orders not on open account. Open Account orders are regulated by the terms and conditions set by Freshpark for these accounts.
Freshpark will add a minimum 15% handling charge to all drop shipments based on the total wholesale price of all items. Drop shipments will be on dealers shipping account unless otherwise agreed by Freshpark. Freshpark will not be responsible for any shipping or freight charges related to drop shipment of orders including return shipment costs, COD charges, surcharges, etc.
Shipping and Freight
Freshpark ships via FedEx Ground for small volume orders, and via common carrier for larger quantity orders. Other shipping options are available upon request. Damage claims are the sole responsibility of the carrier and must be negotiated directly between the dealer and the carrier. Any claim must be filed with the carrier upon delivery. Ownership of goods is transferred to dealer upon delivery to shipper.
Freshpark will not hold backorders of a requested product if the product is out of stock or unavailable. Freshpark will notify the customer when the product is available.
A limited warranty for Freshpark products is provided by Freshpark to the original purchaser. Please see the Freshpark Limited Warranty in your product owner's manual for details, or contact Freshpark directly if there are further questions.